If we don’t show up within 4 hours we will absorb your deductible (up to $1,000)*


Frozen/Burst Pipe Restoration

Service You Can Trust When Disaster Strikes

ServiceMaster Restore of the Tri-Cites offers immediate and professional clean up services in case you should suffer flooding from frozen pipes. To minimize the damage, turn off the water at the main shutoff valve and call the ServiceMaster Restore of the Tri-Cities to extract, dry and complete the cleanup. When it comes to the cleanup and what to do when pipes freeze, the experts at ServiceMaster Restore of the Tri-Cities  are there to help restore your home from water damage.

For frozen pipe damage restoration in the Tri-City area of Midland, Bay City, and Saginaw, contact the restoration experts. ServiceMaster of the Tri-Cities

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CALL (855) 813-6959

What to do when Pipes Freeze & How to Prevent It From Happening Again

When water freezes it expands. When the water in your home’s pipes freeze, the expansion creates pressure, which can lead to the pipe(s) cracking and breaking. The main causes for freezing pipes are quick temperature drops, a thermostat set too low, and insufficient insulation. To learn how to prevent pipes from freezing, it’s best to start with determining which pipes are more likely to freeze.

Pipes that Freeze

In general, the pipes that typically freeze during winter are the ones exposed to extreme cold. These may include any outdoor water pipes like water sprinkler lines and swimming pool supply lines. It also includes the water pipes located in unheated areas of the home. Pipes in unheated basements, attics, garages, crawl spaces and even under the kitchen or bathroom sink are at risk for freezing. If your home has pipes that run along exterior walls with insufficient or no insulation, these pipes also are at risk for freezing in winter.

How to Prevent Freezing Pipes

Before the cold hits there are several things you can do to help prevent pipes from freezing.

  • Make sure the attic, basement and crawl space are adequately insulated.
  • Seal any leaks in the attic, basement or crawl space.
  • Seal leaking windows and any areas of the attached garage that have cold air leakage issues.
  • Wrap pipes at risk for freezing with heat tape. Be sure to follow the manufacturer’s recommendations and only use products approved by an independent testing facility.
  • Use heat sleeves to insulate pipes if preferred.
  • Detach any garden hoses from outside faucets connected to the home. Shut off and drain the water from any pipes that lead to outside faucets not in use for the winter season.
  • Sheets of foam board work well to insulate large areas, especially in crawl spaces or garages if the insulation only needs to be temporary for the season.

When the temperatures drop it’s time to take additional action for preventing pipes from freezing.

  • Maintain a consistent thermostat setting.

The Red Cross recommends keeping the thermostat set to the same temperature during the day and night to help maintain a consistent heat level and reduce the risk of freezing pipes.

  • Don’t drop the thermostat setting below 55-degrees Fahrenheit in cold weather.
  • Keep garage doors closed when not in use, especially if there are any water lines in the garage or on walls adjacent to the garage.
  • Let the water drip from a leaky faucet; even slow, even drips provide relief from pressure.
  • Leave cabinet doors open at kitchen and bathroom sinks during extreme cold spells to allow the home’s warm air to circulate around the pipe. Be sure to remove anything harmful to children and pets while the doors are open.

When Pipes Freeze

According to the Insurance Institute for Business & Home Safety,  37 percent of all frozen pipe failures happen in the basement. If you suspect a pipe is frozen and it hasn’t cracked, there’s a chance you can thaw it using the warm air from a hair dryer. Never use an open flame or blow torch as this is dangerous and a potential fire hazard.

Water damage often occurs when a pipe freezes and cracks. To minimize the damage, turn off the water at the main shutoff valve and call the professionals to extract, dry and complete the cleanup. When it comes to the cleanup and what to do when pipes freeze, the experts at ServiceMaster Restore of the Tri-Cities are there to help restore your home from water damage.


Being the best in our field means that we are committed to every project. You can count on us to provide immediate and professional clean up services in case you suffer damage from frozen or burst water pipes.

Professional Technicians

Our mission is to simplify and improve the quality of our customers’ lives. It just makes sense: Our company’s success begins and ends with the customer experience.

Certified Experience

ServiceMaster is the leading restoration services company in America. We ensure that our technicians have the proper certifications to get the job done right!
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Competitive Prices

Being one of the largest disaster restoration service companies allows us to offer the latest technology at affordable prices.

Advanced Techniques

We offer the latest in advanced technology to help restore your home or business back to original form after a frozen or burst water pipe. From drying and absorption, to air quality and floor repair, we have the right tools to get the job done safely and quickly.
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ServiceMaster of the Tri-Cities offers additional services for your convenience, We offer Tarp Over / Board Up, Pack-Out, Air Duct Cleaning, Ladder Assistance & Emergency Plans. Read More Here

Additional Services


Duct Cleaning

Are dirty ducts harming your health? Chances are you don’t give much thought to your home’s air ducts or what may be lurking behind the vent covers. However, dirty ducts may be negatively affecting your health. Read More Here

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Commercial Services

Damages to your business from water, fire, smoke or mold can mean lost revenue and potentially, lost customers. When disaster strikes, we speed to your side to start the restoration process to minimize business interruptions and maximize results. Read More Here

ServiceMaster of the Tri-Cities offers mold removal services to stem the tide of mold, as well as cleaning and sanitization, including mold odor. Read More Here

Mold Remediation


Water Damage

You can count on us to provide professional residential water damage restoration using the industry’s best products and techniques. Read More Here
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Post Construction Clean-up

At ServiceMaster Tri-Cities we thoroughly clean any property to be free of dust, dirt, and any leftover debris utilizing a number of specially designed products and cleaning methods. Read More Here

Fire/Smoke Damage

As smoke and fire damage restoration experts, ServiceMaster of the Tri-Cities understands the chemical combinations that effectively clean and salvage belongings. Read More Here


Matt Granzo
After a disaster occurs, I would recommend ServiceMaster to anyone seeking help with a claim.  They are extremely responsive and very professional.  ServiceMaster employees have a wealth of knowledge and they will get the job done right the first time.’ -Matt Granzo, Arbury Ins​urance​
Matt Granzo

Insurance Agency

Brett Hubert
A close friend and customer of mine called me two weeks prior to Christmas.  They had just pulled out their decorations in the basements and began their decorating ritual.  Two days later when resuming this activity they went into their basement to find boxes floating in water from a backed up sump pump line.  ServiceMaster of the Tri-Cities responded promptly, was fair, courteous, and compassionate to the homeowners dilemma.  The cleanup and restoration of the basement was quick they celebrated the holiday’s with smiles thanks to ServiceMaster of the Tri-Cities. ​ - Brett Hubert​, MCI Insurance
Brett Hubert

Insurance Agent

Scott Haught
As an agency we were looking for a restoration company that would serve us as well as our clients in the same manner.  It was that week that Matt Hoffman came in to our agency and introduced himself in a professional manner which sparked an interest in what he had to say.  After hearing about ServiceMaster and all that they could provide for our clients I was encouraged.  Shortly after that initial visit Matt had the owners of ServiceMaster of the Tri-Cities contact me to set up a meet and greet with Brian and Dennis.  They offered a personal touch if we would just try their services. So it wasn't long after that that we had many clients utilizing the services of ServiceMaster.  The feedback that I have received about ServiceMaster and their work has been astounding from my clients.  And the personal care and respect that has been given to me has been above and beyond.
Scott Haught

Insurance Agent


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