ServiceMaster of the Tri-Cities is a family owned and operated business that utilizes each member’s unique working experience. It is the unique attributes that each member possesses working in unison that makes ServiceMaster of the Tri-Cities a success. The talents employed within this franchise will ensure that your experience is stress and worry free.

Why ServiceMaster of the Tri-Cities?

At ServiceMaster of the Tri-Cities , our mission is to simplify and improve the quality of our customers’ lives. It just makes sense: Our company’s success begins and ends with the customer experience.

Providing world-class service that gets people talking about our brands means focusing on every aspect of the customer experience – from the first sales call, to the first time we show up at a customer’s home, to the billing process, to the follow-up call or visit.

With more than 4,500 franchises around the world, ServiceMaster Clean and ServiceMaster Restore have been in the cleaning and disaster restoration business for more than half a century. We help you get clean and stay that way, at work and at home, all of this rests on our foundation – our values.

We Delight Customers

We help customers take pride, comfort and satisfaction in their homes and business properties. When they call on us, the job gets done. If we fall short, we work equally hard to make it right. We listen and respond to each customer as an individual and build personal relationships. These relationships transform customers to clients.

We Do The Right Thing

Each of us knows the difference between right and wrong. Through the choices we make every day on the job, we show a heartfelt concern for the needs of others. We do an honest day’s work. We tell the truth. We obey the law. We don’t cut corners, even if it puts us at a competitive disadvantage. We use our talents and technologies in a responsible way.

We Care About People

Creating a positive work environment begins with building meaningful relationships. We value and respect the concerns and feelings of others. This compassion translates into behaviors that communicate empathy toward others, respect for the individual and appreciation of diversity among associates.


We Value Teamwork

We love to compete. We love to win. We count on each person to contribute to the success of the team. We challenge and encourage each other. We don’t let our teammates down.

We Do What We Say

When we make a promise, we keep it. Our promises provide a link of trust to our owners, our customers and to each other. We honor and respect ourselves and others when we do all in our power to meet our commitments.

We Value Diversity

Working with associates from diverse backgrounds improves our thinking, makes us more creative and allows us to better achieve our collective goals for our associates, our customers and our shareholders. Guided by our corporate values, we believe diversity and inclusion allow us the best possible chance to succeed both individually and as a company. Embracing a diverse work environment is key to how we treat our associates, customers, and suppliers.

We Are A Learning Organization

To survive and thrive in a rapidly changing environment, we must obtain and share new knowledge across the enterprise. We encourage and support continuous learning, critical thinking and risk taking. We value associate contributions. We build and share talent across the enterprise. We learn from our mistakes and incorporate this learning into our day-to-day activities.

We Are Committed To Innovation

We look for creative opportunities to drive top-line growth. We recognize that innovation requires more than new ideas, and we take action. We are willing to take risks associated with being the industry leader. We lead, never follow.


Matt Granzo
After a disaster occurs, I would recommend ServiceMaster to anyone seeking help with a claim.  They are extremely responsive and very professional.  ServiceMaster employees have a wealth of knowledge and they will get the job done right the first time.’ -Matt Granzo, Arbury Ins​urance​
Matt Granzo

Insurance Agency

Brett Hubert
A close friend and customer of mine called me two weeks prior to Christmas.  They had just pulled out their decorations in the basements and began their decorating ritual.  Two days later when resuming this activity they went into their basement to find boxes floating in water from a backed up sump pump line.  ServiceMaster of the Tri-Cities responded promptly, was fair, courteous, and compassionate to the homeowners dilemma.  The cleanup and restoration of the basement was quick they celebrated the holiday’s with smiles thanks to ServiceMaster of the Tri-Cities. ​ - Brett Hubert​, MCI Insurance
Brett Hubert

Insurance Agent

Scott Haught
As an agency we were looking for a restoration company that would serve us as well as our clients in the same manner.  It was that week that Matt Hoffman came in to our agency and introduced himself in a professional manner which sparked an interest in what he had to say.  After hearing about ServiceMaster and all that they could provide for our clients I was encouraged.  Shortly after that initial visit Matt had the owners of ServiceMaster of the Tri-Cities contact me to set up a meet and greet with Brian and Dennis.  They offered a personal touch if we would just try their services. So it wasn't long after that that we had many clients utilizing the services of ServiceMaster.  The feedback that I have received about ServiceMaster and their work has been astounding from my clients.  And the personal care and respect that has been given to me has been above and beyond.
Scott Haught

Insurance Agent


Brian Fuson Co-Owner of Tri-Cities ServiceMaster

Brian Fuson – Co-Owner of ServiceMaster of the Tri-Cities

Email: BFuson@SMTricities.com Phone: 855-813-6959

Brian is Co-Owner of ServiceMaster of the Tri-Cities . He received his Bachelor of Science degree from the University of Michigan, and worked for a construction company while attending college. He then worked for Ameriprise Financial as a financial planner setting the record for the fastest advisor to retain 20 new clients and $1,000,000 in gross production. Brian was awarded the prestigious Silver Star Award for this accomplishment. He then decided it was time for a new challenge and began to expand his insurance experience with Allstate Insurance in Chicago, Illinois.

While mastering the construction estimating software MSB and Xactimate he also learned the ins and outs of personal insurance policies. He then expanded his insurance policy knowledge by accepting a position as a Commercial Adjuster with Travelers Insurance, where he primarily dealt with commercial policies. While with both insurance companies he was extensively trained in water and fire mitigation, roof damage (storm) and mold remediation.

Brian is a regular contributor to the American Red Cross and an enthusiastic Red Wings fan. He currently resides in Davison, Michigan to be close to his son Jake who attends school there.

Dennis Fusion Co Owner ServiceMaster Tri-Cities

Dennis Fuson – Co-Owner of ServiceMaster of the Tri-Cities

Email: DFuson@SMTricities.com Phone: 855-813-6959

Dennis, co-owner of ServiceMaster of the Tri-Cities has worked in the construction and insurance industry for a number of years. Dennis started out estimating damaged properties during Hurricane Charley and the many storms that followed. Most of this time was spent in Florida and Puerto Rico assisting families after their homes were damaged or destroyed by these events.

After experiencing several years of catastrophic adjusting, Dennis was hired on as a permanent staff Adjuster for Allstate. In his time with Allstate, he dealt with small, medium and large loss claims in the residential field. These claims consisted of fire, water, mold & storm losses. After years of experience with Allstate, Dennis made the decision to transition his career into ServiceMaster as the senior estimator/manager and handed all of the estimating duties. Along with estimating, Dennis was also the Program Manager, and very involved in the Quality Restoration Vendor (or QRV) program. As the QRV manager, he was in charge of the program compliance along with proper procedures in handling of the loss in question such as proper methods of mitigation on all fire and water losses, and proper safety procedures. While handling these losses, Dennis was also very involved in negotiating with adjusters and the insurance companies on behalf of the insured.

It was his time and experience at ServiceMaster that lead him to open a ServiceMaster in Michigan with his brother. Dennis and his wife, Sarah currently reside in Midland.


Servicemaster technicianServiceMaster of the Tri-Cities is a leading expert for water damage, storm damage, fire damage, and commercial disaster restoration. We also specialize in Duct Cleaning services and other specialty cleaning services.

If you’re searching for an employment opportunity with ServiceMaster of the Tri-Cities in either the Tri-City disaster restoration industry, or in residential and commercial cleaning, feel free to fill out the form. We may contact you if we have any available openings.


Carpet Or Duct Cleaning?